Privacy Policy
AstroMargdarshak ("we", "us") is an astrology guide app. This policy explains what we collect, why, who processes it for us, and how you can see or delete it. Contact: ag2dg.info@gmail.com.
Using the app without an account
- Your name and birth details are saved on your device (in the app, or in your browser's storage on the web).
- To answer a question or write your daily reading, the app sends your birth details and your message to our server. We use them to calculate your chart and reply, and do not store them in our database.
Using the app with an account
If you sign in, we store what is needed to keep your history across devices:
- Sign-in details: the ID your sign-in provider gives us (Google or Facebook) and the email address it shares, or your phone number if you sign in by SMS.
- Birth profiles you save (yours and family members'): name, date, time and place of birth.
- Conversations and daily readings.
- Feedback you give on replies (thumbs up/down and an optional reason).
- Your agreement: when you confirmed you are 18 or older and accepted these terms, and which version you accepted.
- Wallet and chat time: your balance, free minutes left, when each chat started and ended, what it cost, and your top-ups (amount, date, and the payment's ID at Razorpay, Google Play or the App Store). We never see or store your card, UPI or bank details; the payment provider handles them.
Birth profiles, conversations, readings and feedback comments are encrypted in our database (AES-256-GCM).
Technical data
Our servers keep standard logs (time, request ID, errors and response times) to run and secure the service. Your IP address is used to limit abuse (rate limiting). We do not show advertising, and we do not sell your data.
On the website we use Google Analytics to count visits: which pages are opened, roughly where visitors are and what device they use, which link or campaign brought them, and a few steps such as checking a match or signing in. It sets cookies in your browser to tell visits apart. It is never sent your birth details, name, phone number, messages or readings, and its advertising features are turned off. The phone apps do not use it.
Who processes your data for us
- Google Cloud and Firebase: our server (Mumbai, India), secrets and website hosting.
- Neon: our database, on Amazon Web Services in Singapore.
- Google Gemini API: generates replies and daily readings. It receives your first name (so replies can address you by name), your message, your chart facts and the conversation so far. Family members are described only by their relation to you (for example "your child"), never by name. To run the service and keep its costs in check, we keep a record of each AI reply's size, timing and estimated cost (never its text). We use the paid API, whose terms do not allow Google to use this data to improve its products.
- Anthropic (Claude): may generate replies instead of Gemini if Gemini is unavailable, on the same basis.
- Google and Facebook (Meta): only if you choose to sign in with them.
- Google Analytics: visit counts on the website, as described under Technical data.
- YouTube: the Videos page lists our channel's videos. When you play one there, YouTube's player loads from YouTube and Google learns that your browser watched it, under Google's privacy policy. Nothing is sent to YouTube until you press play.
- MSG91: sends sign-in codes by SMS, if you sign in with your phone number.
- Razorpay (on the website), Google Play and the App Store (in the apps): take payments when you add money to your wallet, under their own privacy policies.
This means your data may be processed outside India (for example in Singapore).
Your choices and rights
- See your data: Settings → Account → "Download my data" gives you everything stored for your account.
- Delete your data: Settings → Account → "Delete account" permanently deletes your account, profiles, conversations, readings, feedback and wallet (including any balance left). You can also delete single conversations and profiles at any time. Records of payments and wallet charges are kept, without the link to you, for as long as tax and accounting law requires. So that the free trial for new accounts can only be had once, we also keep a one-way fingerprint of the phone number or sign-in account you used (a keyed hash that can’t be turned back into it), and nothing else.
- Facebook: if you remove AstroMargdarshak in your Facebook settings and ask for your data to be deleted, we delete what Facebook gave us, and your whole account if Facebook was your only way to sign in.
- For any other request, including correction, write to ag2dg.info@gmail.com. We reply within 30 days.
Children
AstroMargdarshak is not intended for anyone under 18.
Not professional advice
Readings are for guidance and reflection only. They are not medical, legal, financial or psychological advice. If you are in distress, please contact someone you trust or a helpline (India: Tele-MANAS 14416).
Changes
We will update this page when our practices change, and show the date above.